Delivery
This translation is provided for convenience. Only the German version is legally binding.
The key points in brief
- We deliver throughout Switzerland and to Liechtenstein.
- Standard delivery costs CHF 6.50 and is free from a goods value of CHF 90.
- Most items are ready to ship in 1 to 3 working days. The delivery time is shown with every product.
What delivery costs
| Post Standard Eco | CHF 6.50, free from a goods value of CHF 90 |
|---|---|
| Post Priority | CHF 8, CHF 3.50 from a goods value of CHF 90 |
| Post Express Mond | from CHF 17 depending on weight, calculated at checkout. With Twint, card, PostFinance Pay or Klarna. |
| Voucher as a PDF by email | freeIf you order only a voucher, it arrives as a PDF by email. |
| A+ Priority | CHF 2.90, free from a goods value of CHF 90If you order only cards, we send them by letter. |
| A+ Priority | CHF 4.90, free from a goods value of CHF 90Small, flat products such as a card game, an ointment or a diary are sent by letter if you order only items like these. |
We ship with Swiss Post, and a few products with Planzer. From dispatch, Swiss Post usually takes two working days with Economy and one with Priority. With express, it delivers your parcel by 9 am on the working day after dispatch, and we pack express orders first.
When your parcel arrives
Every product shows when it is ready to ship. Most items leave within 1 to 3 working days, after which Swiss Post usually takes 2 working days with Economy and 1 working day with Priority. Anything engraved or made for you takes a little longer, which is also shown with the product. If anything is delayed, we will let you know.
Multiple parcels
Some products are sent to you directly by the workshop that makes them. If you order from several workshops, they arrive in separate parcels. You do not pay any more for delivery because of this.
Sending as a gift
At checkout, you can enter a different delivery address, for example that of the person you are giving the gift to. There are no prices on the delivery note. They only appear in your order confirmation by email.
Corporate gifts and larger quantities
For corporate gifts, larger orders or regular deliveries, we will find a suitable solution with you. More about corporate gifts
For resellers
With your reseller account, sign in to the shop and see your prices.
ZauberSeife resellers: Post Standard Eco CHF 12.50, free from a goods value of CHF 200; Post Express Mond from CHF 21 depending on weight; collection in Otelfingen ZH, Wolfhausen ZH or Klingnau AG free of charge. For a goods value under CHF 100, a small order surcharge of CHF 10 is added.
Packaging
Wherever possible, we reuse boxes and filling material that are still in good condition. This saves resources, and your parcel still arrives well protected.
To other countries
We deliver outside Switzerland and Liechtenstein on request. Write to us and we will check the route and costs.
Questions?
Write to us at info@vielfaltwerk.ch or call: 076 416 71 75. We will get back to you within one working day.